Data Controller Information
Company: PrintHelp
Address: Noida, India
Email: info@printhelp.online
Your Privacy Rights
We respect your privacy and protect your personal information by:
- Collecting only data necessary for essential e-commerce operations.
- Never selling your personal information to third parties.
- Sharing data only with trusted service providers.
- Allowing you to access, correct, delete, or transfer your data.
- Implementing industry-standard security measures.
1. Information We Collect
Personal Information You Provide
- Name, email address, phone number
- Account login details and profile information
- Billing and shipping addresses
- Payment details (processed securely by certified payment processors)
- Order history, product preferences, wishlist
- Customer service messages and feedback
- Essential order and account-related notifications
Automatically Collected Information
- IP address, browser type, device identifiers
- Essential session data for cart and checkout functionality
- Operating system, screen resolution, and system analytics
- Security logs used for fraud detection and system protection
2. How We Use Your Information
- Order Processing: Fulfilling purchases, managing payments, and coordinating shipping.
- Customer Support: Providing assistance, handling returns, and responding to inquiries.
- Account Management: Maintaining your account, preferences, and purchase history.
- Essential Notifications: Sending order confirmations and account updates.
- Service Improvement: Enhancing platform functionality and user experience.
- Security & Fraud Prevention: Protecting against unauthorized access or fraudulent activity.
- Legal Compliance: Meeting regulatory requirements and responding to legal requests.
Legal Basis: Contract performance, legitimate interests, legal obligations, and consent where required.
3. Information Sharing
- Trusted service providers (shipping, payments, customer support)
- Legal requirements such as court orders or government requests
- Business transfers like mergers or acquisitions
- Security and fraud prevention
- With your explicit consent
All third-party partners are bound by data protection agreements.
4. Essential Cookies
- Strictly necessary cookies for website operation
- Performance cookies for essential functionality (no tracking)
- Functional cookies for preferences
- No advertising or marketing cookies are used
- No third-party tracking tools
You may control cookies through your browser or settings panel. Disabling essential cookies may affect website performance.
5. Data Security
- SSL/TLS encryption for secure transmission
- Access controls and multi-factor authentication
- Secure cloud hosting with continuous monitoring
- Regular audits and vulnerability testing
- PCI DSS–compliant payment processing
- Incident response and breach notification procedures
In case of a data breach, you will be notified as required by law.
6. Your Privacy Rights & Opt-Out Options
Communication Opt-Out
- Click “unsubscribe” in any promotional email
- Update preferences in your account settings
- Email: info@printhelp.online
Your Data Rights
- Access your personal data
- Correct inaccurate information
- Request deletion where legally permitted
- Request data portability
- Restrict or object to processing
- Withdraw consent
How to Exercise: Email us at info@printhelp.online
Address: Noida, India
We will respond within 30 days and verify your identity before processing your request.
7. Data Retention
- We retain your data only as long as necessary
- For legal compliance and dispute resolution
- For fraud prevention and service improvement
- Data is deleted or anonymized when no longer needed
8. Third-Party Links
Our website may contain external links. PrintHelp is not responsible for their privacy practices. Please review their privacy policies before sharing your information.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected such information, contact us for removal.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or your data, contact us:
Email: info@printhelp.online
Address: Noida, India